Your privacy, protected
We handle your information with the same care we bring to every detail of your stay.
How We Handle Your Information
Maxwell's Paradise exists to make travel better for everyone. That means protecting the information you share with us — whether you're booking a home, managing a property, or simply visiting our site. This Privacy Policy explains how we collect, use, and safeguard your data across our website, hosted properties, applications, and all services. We're transparent about what we collect and why. We're also clear about how we contact you: by email, phone, SMS, and automated messaging for service updates and marketing. You can opt out of marketing communications at any time. Your trust is the foundation of everything we do.
How We Protect Your Information
We collect only what we need to serve you well. Here's what that means.
Contact details for communication and service
Account credentials kept secure and private
Payment data processed safely and securely
Preferences used to personalize your experience
How We Collect and Use Your Information
When you use Maxwell's Paradise—browsing homes, booking a stay, or contacting our team—we collect information about how you interact with our platform. This includes your device type, IP address, browser details, and the pages you visit. We also track your precise location and the actions you take on our site, from searches to bookings. This data helps us personalize your experience, show you properties that match your interests, and send you relevant offers. We never sell this information. We use it only to make Maxwell's Paradise work better for you.
We also connect with information you share through social platforms. If you link your Instagram, Facebook, or Twitter account to your Maxwell's Paradise profile, we use that data to verify your identity and streamline your login. Any information from these platforms is treated with the same care as the data you provide directly to us. You control what you share—linking social accounts is always optional.
How We Share Your Information
We partner with trusted vendors and comply with legal requirements to protect your data and keep our service running.
Service Partners
We work with payment processors, analytics vendors, cloud storage providers, and security specialists to deliver the services you rely on. Each partner is bound by strict confidentiality agreements.
Legal & Safety
When required by law, we cooperate with law enforcement and regulatory authorities. We also share information to enforce our terms of service and protect the safety of our community.
Business Changes
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We'll notify you of any material changes to how your data is handled.
Service Partners
We work with payment processors, analytics vendors, cloud storage providers, and security specialists to deliver the services you rely on. Each partner is bound by strict confidentiality agreements.
Legal & Safety
When required by law, we cooperate with law enforcement and regulatory authorities. We also share information to enforce our terms of service and protect the safety of our community.
Business Changes
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We'll notify you of any material changes to how your data is handled.
We Keep You Informed
This Privacy Policy may change. When it does, we update the "Last Revised" date at the top of this page. For material changes, we'll notify you by email to the address on file and ask for your consent where required by law. You'll also see notice posted here on the site. If you don't agree with any update, you can stop using Maxwell's Paradise at any time. We also encourage you to review our Terms of Service, Booking Rules, and Good Neighbor Policy — they work together to protect both you and our community.
Questions or Concerns